All quotes are good for 10 days. If you call for a quote we will hold the quote for you for 10 days. If you would like to book the items that were quoted please call us within those 10 days. A signature and a deposit are due to secure your reservation. We will mail you 2 invoices. One invoice you will need to sign and send back to our office in the envelope that will be provided for you and the other copy is yours to keep.
If your rental is under $500.00 you will need a $50.00 deposit if your rental is over $500.00 you will need a $100.00 deposit. We accept cash, check, money order, visa, mastercard and discover card. You are welcome to pay in full in advance or your balance is due at the date of delivery and set up. There is a $25.00 return check fee for any checks that are returned from the bank. Please call with any questions or concerns.
We will call you 1 – 2 business days prior to your scheduled delivery date to give you a 3 hour window of when our crew will arrive to set up your tent. We ask that the someone be home during the delivery so you can instruct our tent crew on where you would like your tent set up. Please notify the set up crew if you have underground sprinkling and identify where the sprinkler heads are so that they can avoid hitting any piping.
If you would like the tent to strattle your driveway, please ask for this set up at the time you book the tent so the crew is aware of the special set up prior to arrival. This will allow them the proper amount of time to set up your tent and help keep the crew running on time. You do not need to be home when the tent crew arrives to tear down the tent unless there is a locked gate or dog that will need to be brought inside.
Please read the disclosure statement. This will also be printed on the back of your invoice.
” By signing this Invoice you are agreeing to rent the items listed for the date specified on the front of this Invoice. You have the right to cancel your order 30 days prior to your event with no penalty. If you cancel within 30 days your deposit will be refunded in full. If you cancel less than 30 days prior to your event you forfeit your deposit and we reserve the right to charge you in full for the entire rental. The remaining balance of your invoice is due at the date of delivery and set up. The balance due may change if you make any changes to the original order you placed. For example if you add or remove the number of tables and chairs from the original amount reserved that may increase or decrease your balanced owed.
By signing this Invoice you also accept the responsibility for all the rented items while they are in your possession. If any items are damaged or stolen you will be responsible for 100% of the repairs or replacement of the items in question. If you do not understand this disclosure please contact our office at (616)363-1564 before signing the agreement. Once you have signed the Invoice it becomes a legal and binding contract between yourself and Superior Tents. “